When purchasing solid wood furniture, shoppers need to trust the retailer to provide expertise, recommendations, and of course top quality furniture. The team at Fine Oak Things has been in the furniture business for over 25 years, offering solid wood furniture for the bedroom, living room, and throughout the home. In this latest article, they explain the difference between their services and the leading big box stores.
1. Personalized Service
When visiting one of the chain furniture stores, it often feels as if the customer is less important than the sale. Commissioned, pushy sales staff create a cold and unengaging shopping environment and leave the customer feeling like a number. Fine Oak Things operates differently. They greet all customers as they enter the showroom and allow them to browse throughout the store without feeling stalked. The staff is more than willing to take an active role in showing several options, but more importantly they work to understand a customer’s needs and work with them to come up with a personalized solution. An example of this commitment to service is their in-home design consultations. Fine Oak Things offers design consultations with their in-house interior designer to each of their customers. The designer will come to the home and work with the customer to understand the customer’s vision and will measure, make stain recommendations and help them choose their style so that the vision is realized with seamless professionalism.
2. Virtually Unlimited Product Choice
Another advantage at Fine Oak Things service is its flexibility. The company works only with the top craftsmen who can customize any piece within a catalog. Should there be nothing within a catalog that suits the needs of the customer, the staff at Fine Oak Things can work with the customer to design drawings and communicate the style to the builder to develop a customized piece. Try doing that at a big box store, and their sales staff will show you the small, medium and large options in two or three styles in a light, medium or dark stain. At Fine Oak Things, customers can bring their measurements and vision, and the experts at Fine Oak Things will ensure a handcrafted piece is built precisely to the specifications. The process is driven by the customer and for the customer at each stage, while never veering from the original vision.
3. Community Focused
As one of the leading wood furniture stores serving clients across Burlington, Milton, and Oakville, Fine Oak things takes their commitment to the local community very seriously. This community focus is highlighted by their many charity donations to organizations such as the United Way and to the Make a Wish Foundation. The company also ensures the local business community is supported by working with local Amish and Mennonite craftsmen. Community is the foundation that continues to fuel the company’s growth.
To experience the difference in service a trusted local specialist can provide, turn to the team at Fine Oak Things. To learn more on the company and their products, contact their office team at 905.854.0649 or visit their business website at www.fineoakthings.com.